Email Policy:

At MortgagePlace, LLC, we're committed to leveraging technology to enhance the home loan process. As part of this commitment, we employ various communication methods including telephone, fax, email, chat, voice mail, U.S.P.S. mail ("snail mail"), and express mail. Our email policy outlines the terms and conditions governing communications via email, binding for all emails sent and received by our employees ("MortgagePlace Employees"). Your agreement to the following terms and conditions governs our communication with you through email.

Email Communication:

Email is an effective means of communication, yet due to its informal nature, it may not entirely reflect the full disposition of a matter or constitute the official business records of MortgagePlace. Official matters should be confirmed in written communications signed by MortgagePlace. Please note that the mere receipt of an email may not promptly notify MortgagePlace of its contents.

Emails and Signatures:

Unless explicitly stated otherwise, emails from MortgagePlace do not constitute an electronic signature. They do not represent unconditional pre-qualifications, pre-approvals, rate locks, mortgage commitments, or approvals. Such documents are generally communicated via formal written communications signed by MortgagePlace.

Confidential Information:

Emails and their attachments sent by MortgagePlace Employees are confidential and intended solely for the recipient. If received in error or improperly forwarded, the information remains confidential and should not be used or disclosed. Unauthorized use, disclosure, reproduction, or distribution is strictly prohibited.

Privileged Information:

Emails exchanged involving our Legal Department may contain privileged information. The privilege is not waived in case of inadvertent receipt or improper forwarding. If not the intended recipient, please notify us immediately.

Time-Sensitive Matters:

Please avoid using email for time-sensitive instructions or official company matters as they may not be promptly reviewed. Urgent matters should be communicated in person or via telephone for immediate attention.

Business Use Only:

Our email facilities are meant exclusively for conducting business with MortgagePlace. Unauthorized use for marketing or data transfers is strictly prohibited.

Monitoring of Communications:

Emails sent or received by MortgagePlace Employees may be monitored or reviewed without notice.

Transmission Security:

While we endeavor to secure communications on designated areas of our website, regular email transmissions are susceptible to risks. We advise against sending sensitive information via email.

Viruses:

While we aim to ensure emails are free from viruses, it is the recipient's responsibility to check for virus-free content.

Prohibited Content:

MortgagePlace prohibits menacing, defamatory, discriminatory, harassing, offensive, or threatening statements/materials in emails.

Rights Reserved:

No part of MortgagePlace's email or this policy may be reproduced without written permission. Official statements are attributable only to designated representatives.

Liability Disclaimer:

MortgagePlace disclaims responsibility for the accuracy, completeness, or reliability of data/information in emails.

IRS Disclosure:

MortgagePlace does not offer tax or legal advice and explicitly disclaims any U.S. federal tax guidance provided in emails. Please seek applicable professionals to help you with tax or legal advice.

Governing Law:

Disputes related to emails shall be governed by the laws of the State of Alaska.

Privacy Policy:

View our Privacy Policy here.

Complaints:

For email-related complaints, please contact us at 907-360-5778 or sveta@mortgagePL.com.